As we continue to track Hurricane Irma’s path and the areas that have already been or will likely be affected, we want Festiva Adventure Club members to know that we are currently waiving any cancellation fees or points loss for reservations at any FAC resort in Florida, South Carolina and North Carolina with check-in dates through week 39 (October 1).
Please call the FAC Member Service Team at 866-933-7848 if we can assist you with rescheduling or canceling a reservation. If you have a check-in date within the next week and are not able to reach us prior to that date, please do not worry; simply contact us by September 30, 2017, and we will be happy to assist you.
As always, the safety of our resort employees and guests is our primary focus. Please continue to check www.festiva.com/blog for updates from specific resorts regarding evacuations, closings, damages and recovery. For weather updates, please check local resources for the affected areas or visit www.nhc.noaa.gov.