This storm has changed quite a bit over the weekend and now it looks like there’s less of a threat of a direct hit to Florida, but the Carolina Coast is at risk. As of today, Tuesday, September 3, our resorts along the coasts of Florida and South Carolina are closed until further notice for the safety of our employees and guests. The reopening date will depend on the path of the storm over the next few days.
After the storm passes and we’ve been given the all-clear to return to the evacuated areas, our resort teams must complete full property inspections to assess any damage, submit insurance claims, and make necessary repairs. Our general managers and their teams are experienced in this process and will be as efficient as possible, so we appreciate your understanding throughout this event.
We have made efforts to reach out to all incoming owners via phone and email to discuss changing your reservation. If you have not yet heard from us, please contact the Festiva Owner Service team to discuss changing your plans.